COVID-19 Aftershocks: Communicating Beyond the Crisis - On Demand
Thursday, May 21, 2020
- Saturday, November 21, 2020
During this pandemic, it’s “all hands” in addressing day-to-day issues that arise. What’s your strategy for addressing post-crisis stress and communicating post-pandemic changes to your employees and customers? This workshop aims to prepare your bank today for the crisis “aftershocks” of tomorrow.
Crisis management experts Casey Boggs and Eileen Korey of ReputationUs will offer WBA member banks leaders guidance and an implementable roadmap on how to prepare for what’s to come in the post-COVID 19 era.
The need to prepare now is critical for your bank to be ready to make any necessary adjustments to re-energize staff and ensure customer loyalty.